Terms of service
Please read these terms carefully before using our website or placing an order. By using agairastudio.com, you agree to them.
Who we are
Agaira Studio ("we," "us," "our") operates the website agairastudio.com, selling traditional and contemporary Indian women's clothing to customers in the UK.
- Registered business address:
- Company number (if applicable):
- Contact: info@agaira.co.uk
Definitions
- Website means agairastudio.com and any related pages or checkout process.
- You means anyone browsing or ordering from the Website.
- Products means items listed for sale on the Website.
- Order means a request to purchase Products placed through the Website.
Using our website
You must be 18 or older to place an order with us. By using the Website, you confirm the information you provide us - including your name, delivery address, and payment details - is accurate.
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
Products, pricing & availability
- All prices are shown in GBP (£) and include VAT where applicable.
- We take care to ensure prices and descriptions are accurate, but if we discover a genuine pricing or listing error after you've ordered, we'll contact you before processing your order, and you may cancel if you're not happy to proceed.
- Product colours may vary slightly from what's shown on screen, due to differences in device displays.
- We reserve the right to limit quantities or discontinue a product at any time.
Orders and contract
Placing an order is an offer to buy, which we accept when we dispatch your item (or confirm dispatch by email) not when you receive an order confirmation, which simply acknowledges we've received your request.
Made-to-order and bespoke items
Where a piece is made or altered to your specifications, our Refund & Returns Policy sets out how cancellation rights differ from ready-stock items.
Intellectual property
All content on this Website - including the Agaira Studio name, logo, photography, product descriptions, and brand imagery - belongs to Agaira Studio and may not be copied, reproduced, or used without our written permission.
Links to other websites
Our Website may link to third-party sites (including Instagram or Google) that we don't control. We're not responsible for their content, policies, or practices, and linking to them doesn't imply endorsement.
Our liability to you
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited or excluded - including your statutory rights under the Consumer Rights Act 2015.
Subject to that, our liability to you for any single order is limited to the amount you paid for that order, and we're not liable for indirect losses (such as loss of income) that weren't reasonably foreseeable to both of us when you placed your order.
Ending or suspending access
We may suspend or restrict access to the Website for anyone who misuses it or breaches these Terms.
If something goes wrong
If you have a concern about an order or these Terms, please contact us first at info@agaira.co.uk so we can try to put things right directly. If we can't resolve things between us, you can also seek free, independent advice from Citizens Advice or report concerns to Trading Standards via the Citizens Advice consumer service.
Governing law
These Terms are governed by the laws of England and Wales. Nothing in these Terms affects your statutory rights as a consumer under UK law, wherever in the UK you live.
Changes to these terms
We may update these Terms from time to time. If we make a material change, we'll take reasonable steps to let customers know, such as a notice on the Website. Continuing to use the Website after changes take effect means you accept the updated Terms.
Contact us
Questions about these Terms? Email to info@agaira.co.uk.